Privacy policy.
Tolmer Group ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to tolmergroup.com and to the services we provide to clients.
Information we collect
- Information you give us: name, business name, email address, phone number and message content when you submit a form, request a quote or audit, or contact us.
- Information collected automatically: IP address, browser type, device information, pages visited and referring URLs, collected via cookies and similar technologies (see our Cookie Policy).
- Client service data: where we manage websites, hosting or advertising accounts for clients, we may process data on their behalf as needed to deliver those services.
How we use your information
- To respond to enquiries and provide quotes, audits and services you request.
- To deliver, maintain and improve our services and website.
- To send service updates, reports and, where you've agreed, marketing communications. You can opt out at any time.
- To meet legal and accounting obligations.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (such as hosting, email and analytics providers), with platforms you ask us to manage on your behalf (such as Google and Meta), or where required by law.
Analytics and advertising
We use analytics tools to understand how our website is used, and advertising platforms to measure campaigns. These tools may set cookies as described in our Cookie Policy.
Data retention
We keep personal information only as long as needed for the purposes above or as required by law, then delete or de-identify it.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time. To exercise any of these rights, contact us.
Security
We take reasonable technical and organisational measures to protect personal information. No online transmission is ever completely secure, so please take care with what you send.
Contact
Questions about this policy or your data? Get in touch with the team.